Shipping Areas
We ship to addresses within the United States. We do not currently offer international shipping. Address eligibility and the available delivery options are shown at checkout.
Processing Time
Available, paid orders are normally processed within 1 business day. Business days are Monday through Friday, excluding public holidays. Our 24/7 customer support hours do not change warehouse or carrier operating hours.
Products marked “Coming soon” are not available to order, and we do not take payment for them.
Shipping Methods and Delivery Estimates
Standard delivery is estimated at approximately 3 business days after dispatch. Processing time is separate from transit time. Delivery dates are estimates, not guarantees; remote addresses, weather, public holidays and carrier disruptions may add time.
Shipping Charges and Free Shipping
Standard shipping costs $5 per order. Shipping is free when the eligible merchandise subtotal is $15 or more after discounts and before tax and shipping charges. Shipping charges are displayed before you place an order.
Tracking
When your order ships, we send a dispatch email with shipment information and a tracking link where available. Carrier tracking can take time to show its first scan.
The Track Order page shows your store order status using your order number and billing email. Your carrier link provides shipment progress.
Delays
If we cannot ship within the promised time, we will contact you with the revised timing and any required choice to accept the delay or cancel for a refund. If we cannot fulfill your order, we will refund the unshipped items and any applicable shipping charges. We follow any shorter refund deadlines required by law.
Incorrect or Incomplete Addresses
Please check your address before submitting an order. Contact us immediately if it needs to change. We will try to help before dispatch, but changes are not guaranteed once fulfillment begins. If a customer-supplied address causes a parcel to be returned, we will contact you about the available options and any actual redelivery charge before reshipping.
Lost or Damaged Packages
If a package arrives damaged or appears lost, please contact us promptly with your order number. Keep the packaging and take photos if it is safe to do so. We will investigate with the carrier and arrange an appropriate replacement or refund. Please do not consume damaged or unsealed supplements.
Contact Information
Rahman Prime Inc
3875 Metro DR, Jackson, MS 39209, USA
Email: contact@rahmanprime.com
Phone: +1 (769) 278-7772
Customer support: 24/7.